1. Home

Platform FAQs

How do I log in to the platform?
Logging into Cadmium will require your registration email (sent to the email address you registered with) and your unique registration ID # (found on your registration confirmation).

What are the technical requirements needed to access the platform?
For the best experience with Cadmium, please use Google Chrome or Firefox and operate outside of all remote desktop (VPN) environments. Pop-ups must be enabled on your browser.

How do I edit my profile?
In the upper right corner of the screen, select your name > My profile. Here, you can add a profile picture, your organization's name, and a short bio, set your profile preferences, and share other relevant information about yourself.

Can I share my feedback for sessions I attend?
Yes! We highly encourage attendees to complete session evaluations as we use this information to develop future programming. Click the "Evaluation" button on a session to be taken to the evaluation for that session. Please complete an evaluation for each session you attend.

Can I share my feedback for ePosters?
ePosters can be rated by using the heart icon rating scale using the website only, found on the lower left corner of each poster listing. Note, this function is not available in the mobile app. 

Will I have access to the session proceedings?
By registering, you’ll receive access to the full proceedings, allowing you to preview session materials, abstracts, and other resources before the ACVIM Forum begins. This access enables you to prepare for sessions and make the most of your conference experience.

How do I add sessions to My Agenda?
From the main navigation menu on the website, select In-person Access or Virtual Access and then click the star icon next to any session(s) that you want to add to your agenda. 

How do I create a record of sessions I've attended in person?
When browsing the schedule, click the star icon to add any attended sessions to your agenda. At the end of the conference, select My Agenda. Un-star any sessions you did not attend. You can then click the Export button to create a pdf and save it as a record of sessions attended.

How do I join a livestream session?
To join a livestream session, navigate to the specific session's page. On the session page, you will be able to join the session up to ten (10) minutes before the specified start time by clicking the link to join. 

How do I claim CE credits and access my certificate?
Learn more about CE credits and certificates by visiting the CE Info page.

Best Practices:
Browser: We strongly recommend using Google Chrome or Firefox browser
Internet: Ensure you have a strong internet connection to avoid buffering or slow downs
- Clear Your Browser Cache: If you're experiencing technical difficulties, try clearing your browser cache first. Learn More Here: Clearing Browser Cache and Cookies
- Close Unused Browser Tabs or Windows
- Use headphones or a separate speaker for the best audio quality and experience

Can I use my iPhone/Android/tablet to access the event and watch live, virtual sessions?
Yes, you can use mobile devices to access and participate in the event. Please ensure that your mobile device is connected to a stable internet connection. A connection of 3 Mbps or higher is recommended.


Review the recommended system requirements below for the best experience:

Desktop or laptop: (note: most computers purchased within the past few years will exceed the minimum requirements stated below.)

Operating System:
Processor / RAM:
Web Browser:
Internet Connection:
Hardware (recommended but not required)
Mobile Web: