Knowledge Corner: Unlocking Technician Utilization: Improving Satisfaction and Patient Care

Veterinary technicians are highly trained medical professionals, yet many remain underutilized in clinical practice. Research shows that proper technician utilization improves job satisfaction, reduces burnout, and allows veterinarians to focus on tasks requiring their expertise. This session will explore the connection between utilization and professional fulfillment for both technicians and veterinarians, highlight barriers that prevent effective utilization, and present a structured training program as a practical model for developing technician skills, confidence, and role clarity. Attendees will leave with actionable strategies to improve utilization, strengthen team function, and enhance patient care.